Date: August 2023
Name: Nazli A.
Country: US
Rate:
Would you recommend your villa?: Some improvements and updates need to be made before we would recommend it on
Service before travel: Excellent service. We could not have been more impressed by the wonderful attention Benedetta gave to our requests, questions and bookings.
Service while on trip: The Home In Italy staff were great when we were on trip, the owners of the villa were also very attentive and helpful
Villa location: The most lovely setting, with incredible views across the hills towards the town of Todi. The views were one of the best we have seen. We were glad there were a couple of the larger towns nearby for us to visit. The large supermarket was very convenient and 20 minutes away which was fine.
Staff in the villa: The maid came on Wednesday morning, and she did a quick clean of the bathrooms. She also came to help when we had one of the chefs. We felt that the final clean charge and the A/C charge should not be an extra, these should be included in the villa rental price.
Cleanliness: Fine
Home in Italy assistance: Excellent
How would you rate Home in Italy services?: Excellent service but wish I had been given more transparency about the general standard of the house interiors.
Comments:
Overall, we had a great time at the property, however, we have quite a lot of feedback as we were quite disappointed with several elements, which should have been updated/improved and therefore our experience would have been much better. The views of the house, the setting, the pool area, the gym, and the layout of the house were all great. The grounds were very nicely kept, the pool was nice and clean, and we were pleased to have mosquito nets and A/C in the bedrooms. The owner offered us their house-made olive oil which was delicious, and she was very helpful and attentive. We enjoyed meeting them. We made the most of the surrounding area, visiting towns and restaurants nearby.
However, the interiors – especially the kitchen – which is the hub of the house especially for a large family, were worn out, definitely well below the standards we were expecting and therefore brought down our experience of the house overall. The appliances were all so out of date. The fridge was too small, old and totally in need of an update. The coffee machines –e.g. the Nespresso machine was too small for a large house and appeared old, it was leaking non-stop. The dishwasher – an essential machine to have at a large house – was very old, and kept falling apart and even the chefs commented on how un-user-friendly it is. Needs to be replaced! The pantry area was very dark, no storage space for groceries. Overall, the house felt like it was equipped with cheap items and cheap equipment – this was a real let down for us as we have stayed in so many villas in Italy and France and were quite disappointed by this as the kitchen and other elements of the house are so important - especially for families with kids, like us. The bathrooms were not as up-to-date as we had been told/expected. We had to have the plumber come out to work on the water pressure. The master bathroom shower tray was either clogged or the tray is too shallow as the water was leaking out every time we had a shower, making the room very wet! The towels felt old and very very dry in texture. The interiors could definitely do with a refresh and updating.
Home in Italy staff: Dear Nazli, thank you for sharing your feedback with us. We truly care about our clients’ comments, whether they are positive or negative, in order to help us develop our services and suggest any improvements to the villa owners. We have shared your comments with the villa owners and we will make sure that they will make the necessary amendments and renovations. Thank you once again for choosing us for your recent stay in Italy.
Date: August 2022
Name: Richard R.
Country: GB
Rate:
"Would you recommend your villa?: Yes
Service before travel: Excellent
Service while on trip: Excellent
Villa location: It was a beautiful location and wonderful views over Todi. It is quite remote and next time we would choose somewhere closer to a village
Staff in the villa: there we no staff
Cleanliness: very clean - could not have been cleaner
Home in Italy assistance: we had a few questions when we were in Italy and Benedetta was very efficient and helpful
How would you rate this property?: Excellent - even better than the pictures
How would you rate Home in Italy services?: Excellent
In general, do you prefer to have the check-in day possible at any day of the week? If so, which one: I am fine with Saturday
Comments: We were met by the owner of the property and engage with her a few times during our stage - she was very helpful and friendly
We had a wonderful time and the service from Home in Italy was absolutely excellent."
Date: August 2022
Name: Marta S.
Country: CH
Rate:
"Would you recommend your villa?: Yes
Service before travel: Excellent
Service while on trip: Excellent
Villa location: Perfect
Staff in the villa: Perfect
Cleanliness: Excellent
Home in Italy assistance: Excellent
How would you rate this property?: 10
How would you rate Home in Italy services?: 9
In general, do you prefer to have the check-in day possible at any day of the week? If so, which one: Yes, Sunday
Comments: Villa Ebe is a perfect location to visit Umbria. The Villa has an extraordinary view and has all you need to spend a great and peaceful holiday."
Date: August 2020
Name: Samantha Williams
Country: UK
Rate:
"Exquisite views. Elegant and comfortable spaces. Easily accommodated 6 adults with plenty of room to spare. We especially enjoyed the two terraces.
One off the kitchen in the morning for coffee in the sun with views of the woods. The other all the way across the back under the shade of the beautiful vine covered pergola. This was our afternoon and evening haven with views of wheat fields, olive groves and vineyards and the beautiful town of Todi in the distance."
Date: August 2019
Name: Matt Jones
Country: USA
Rate:
"It is rare that when you choose holiday accommodation it exceeds all your expectations, but this did.
Settled in a valley in Umbria which has to be the most beautiful with views that take your breath away. The house is perfect to enjoy it all, terraces and views from the house capture the beauty at different times of the day.
The interiors of the house are beautiful and the bedrooms were all very comfortable. "
Date. July 2019
Name: Rachel Garcia
Country: USA
Rate:
"If you want to experience a wonderful Italian holiday, then go to this villa. The beautiful stone house is surrounded by a garden that will protect you from the summer heat.
It is furnished in a design that is modern, yet sensitive of the history and rustic-like image of the building. If you wish so, you can refresh in a spacious pool.
A truly beautiful spot with a stunning panoramic view."
air conditioning A/C
