Date: September 2024
Name: Isabelle C.
Country: Belgium
Rate:
Would you recommend your villa?: yes
Service before travel: very good
Service while on trip: very good
Villa location: wonderful
Staff in the villa: very kind
Cleanliness: good
Home in Italy assistance: very good
How would you rate this property?: 10/10
How would you rate Home in Italy services?: 10/10
In general, would you prefer the check-in day possible on any day of the week? If so, which one: Saturday is perfect.
Comments: We had a wonderful stay in Villa Arcelle!
Date: September/October 2023
Name: Andrea M.
Country: Switzerland
Rate:
Would you recommend your villa?: Yes
Service before travel: Excellent
Service while on trip: Excellent
Villa location: a bit in the middle of nowhere, but ok – for this you have the tranquility
Staff in the villa: very charming
Cleanliness: good
Home in Italy assistance: Perfect
How would you rate this property?: 9 /10
How would you rate Home in Italy services?: 10/10
Comments: Once again, we thank you for the excellent service you and your team provided during our stay. We had a fantastic family holiday with unforgettable moments, and that’s what counts, right?!
Date: September 2023
Name: Neil S.
Country: SG
Rate:
Would you recommend your villa?: Without hesitation, yes.
Service before travel: Excellent service and support from all the team at Home in Italy from booking through to conclusion.
Service while on trip: When we arrived, Luca (our host) was available and extremely hospitable and helpful. During the trip, he provided some excellent advice on restaurants (it was a festival weekend, so places were hard to book). We had some minor issues in the villa which were solved on the day – no issues at all for us, things happened and we had no complaints about the resolution.
Villa location: We had 3 vehicles so were able to travel to places, some of which were 1-2 hours away.
Staff in the villa: The cleaners did a good job mid-week and we had no need for any other support.
Cleanliness: The villa was clean on arrival and the cleaners did a good job.
Home in Italy assistance: We appreciated the arrival SMS, but didn’t require additional support.
How would you rate this property?: 5 stars and the pre-booking pictures were an accurate representation. We did experience some flies and wasps in the pool area – to be expected.
How would you rate Home in Italy services?: Very good support all the way through the process, including quick response.
Comments: We had a terrific time – thanks to Benedetta, the team and Luca at the villa.
Date: August 2023
Name: Marta S.
Country: CH
Rate:
Would you recommend your villa?: Yes
Service before travel: Excellent
Service while on trip: Excellent
Staff in the villa: Excellent
Cleanliness: Top
Home in Italy assistance: Top
How would you rate this property?: 10/10
How would you rate Home in Italy services?: 10
Comments: Great Villa The owner was always attentive and at our disposal
Date: July 2023
Name: Janice B.
Country: US
Rate:
''It was perfect. We recommend it with great enthusiasm. The Villa is beautiful, perfectly located for touring to interesting towns in Umbria. Furnishing is stylish and very comfortable. The kitchen is extremely well equipped. The setting is exquisite. Home in Italy provided outstanding service, frequently enquiring about any needs and immediately providing everything we asked for.
Luca was marvelous: he was totally responsive in every way. The villa was clean, maid service excellent and always on time. We and our guests didn’t want to leave Villa Arcelle. It was perfect in every way!!
We would definitely use Home in Italy again. Many thanks for a wonderful two weeks!''
Date: August 2022
Name: Kevin M.
Country: GB
Rate:
"Would you recommend your villa?: yes
Service before travel: very good
Service while on trip: very good
Villa location: excellent
Staff in the villa: NA
Cleanliness: very good
Home in Italy assistance: very good
How would you rate this property?: 10 out of 10
How would you rate Home in Italy services?: 10 out of 10
Comments: outstanding villa in great quiet location. Luca and Home in Italy very good. We may want to go next year. Many many thanks."
Date: July 2022
Name: Molly J.
Country: USA
Rate:
"We thoroughly enjoyed our recent stay at Arcelle. It was perfect for our family of 10. The attractive and comfortable layout and decor made it all the more enjoyable. The location was ideal for exploring, but we were happiest coming home each day to that beautiful spot. Although the temperatures grew hotter as the week went on, the pool, pergola, and AC in the bedrooms provided great relief. Luca’s warm welcome was so helpful to settling in, and his attention and availability when needed was most appreciated. The midweek cleaning crew was a nice bonus. Home in Italy was a pleasure to deal with from the initial inquiry through our last day at Arcelle. We have and will continue to recommend Home in Italy and specifically Arcelle to friends. We would also like to recommend Chef Gabriele Mossa who kindly cooked for us one night. His friendly manner, creative and delicious menu, and incredible service were memorable. We would absolutely return to Arcelle and enlist Chef Gabriele again. Thank you so much for everything."
Date: August 2021
Name: Aline W.
Country: France
Rate:
‘We had an amazing time at Villa Arcelle. It is ideally located to explore Umbria, the panoramic view by the pool, the tasteful restructure of the house were a delight. Not to mention the private gym located in a separate building and the studio is perfect for older teenagers. But what stole our hearts was Luca’s super warm welcome and support for everything we needed, as well as the organic vegetables garden he grows for Villa Arcelle. Eating your own tomatoes still warm from the sun with 3 different basil types is a unique pleasure. We look forward to coming back!”
5 stars!
Date: July 2021
Name: Benedict F.
Country: United Arab Emirates
Rate:
How would you rate Home in Italy services?: 10/10
How would you rate this property?: 10/10
Home in Italy assistance: very helpful
Cleanliness: perfect
Staff in the villa: not applicable but the owner greeted us when we arrived and he was charming
Villa location: perfect
Service while on trip: Very helpful
Service before travel: Very helpful
Would you recommend your villa?: Highly recommend
Comments: We would like to thank Home in Italy for the clear and honest booking of our villa and Luca for letting us stay in his amazing villa.
Date: August 2020
Name: D' Agostino Francesca
Country: Italy
Rate:
"Innanzitutto ottima accoglienza con il vino, l'olio e i prodotti dell'orto a nostra disposizione.
La casa è stata all'altezza delle nostre aspettative se non oltre. Abbiamo apprezzato la cura e il gusto nella ristrutturazione della Villa, i dettagli dei materiali e degli arredi, la cucina nuovissima e perfettamente attrezzata per ogni necessità, la morbidezza delle lenzuola, la pulizia, la manutenzione quotidiana della piscina e la perfetta cura del prato, il magnifico pergolato con l'aria fresca della sera. Ping ping, biliardino, palestra ci hanno ulteriormente confermato di aver fatto un'ottima scelta venendo ad Arcelle. La posizione poi è ottima per rapide gite a gioielli come Gubbio,Assisi, Montone, Spello e tanti altri, per poi tornare al relax della splendida piscina."
Date: August 2020
Name: Ehud Goren
Country: Switzerland
Rate:
"Would you recommend your villa?: Yes
Service before travel: Excellent
Service while on trip: Great
Villa location: Amazing
Staff in the villa: Great
Cleanliness: Perfect
Home in Italy assistance: Perfect
How would you rate this property?: Excellent
How would you rate Home in Italy services?: Superb
Comments:
- Luca the owner was accommodative and very pleasant
- Sun umbrellas in the Swim Pool will be great
- WiFi didn’t work properly sometimes, oblematic when you are vacationing with kids
- All in all - a Great property, we will for sure visit again
- On Top, Great Support and broad range of accommodation options with Hone in Italy, great service, well done!!!"
Date: July 2020
Name: Michiel Rijshouwer
Country: Netherlands
Rate:
Would you recommend your villa?: yes
Service before travel: good
Service while on trip: good
Villa location: good
Staff in the villa: good
Cleanliness: good
How would you rate this property?: 8 out of 10
Date: June 2020
Name: Sandra Samaja
Country: Italy
Rate:
"buongiorno Lucrezia il ns soggiorno a villa arcelle è stato davvero ottimo e Luca molto gentile e professionale.
Would you recommend your villa?: ABSOLUTELY YES
Service before travel: excellent
Service while on trip: excellent
Villa location: amazing
Staff in the villa: na
Cleanliness: excellent
Home in Italy assistance: excellent
How would you rate this property?: 10 out of 10
How would you rate Home in Italy services?: 10 out of 10
Comments: amazing villa in wonderful location; everything was just perfect;"
Date: September 2019
Name: Héléne Somaini
Country: France
Rate:
"C’est une villa magnifique décorée avec goût, très fonctionnelle, très propre, un lieu très calme.
Très propre avec un passage de 2 personnes le mercredi pour remplacer les serviettes et faire le ménage.
Notre hôte Luca très disponible et sympathique.
Très bon suivi du dossier par l’équipe de Home in Italy, qui a toujours répondu à mes questions."
Date: May 2019
Name: Esther Weiss
Country: Germany
Rate:
"The house is very nice, it is renovated but not all rooms have new furniture.
Outdoor place nicely done.
The kitchen is well equipped, the dining and living areas are very nice and plenty of space.
TV = big screen = great
Gym ok. Luca was very friendly and a big help! He even provided food and coffee for our first breakfast. (A bigger super-market is aprox. 12km away.)
We could even go with him and see his Chianini cows, which was great.
After all: The area is stunning and we had a good time!"
Date: July 2016
Name: Sarah Fowler
Country: UK
Rate:
"Villa Arcelle is in a beautiful spot with breathtaking views. The accommodation is authentic and spacious and the garden and pool area gorgeous, especially the pergola which is covered in Wisteria and is a fantastic place to eat lunch and evening meal. Having a gym was a bonus for our boys and there are some bikes if you have the energy! The Villa is quite a long way off the main road and not well signposted but this isn't really a problem. The Calagrana restaurant is nearby with good food and lovely views. However, our favourite was I Girasoli di Sant 'Andrea in Molino Vitelli where the food is excellent. The restaurant also has a wine tasting experience which is worth doing. The guest house could do with a little updating and the kitchen needs some new equipment."
Date: June 2016
Name: Bonnie Rost
Country: USA
Rate:
"We had a lovely experience at the farmhouse. The owner was available to help us if we needed it. The concierge helped us tremendously and was always ready to answer questions. "
Date: September 2015
Name: Christian Patricot
Country: UK
Rate:
"A positive may be its location if you want to totally unwind, a negative may also be its location which is rather isolated. If you are looking to pop round to have an early morning espresso or early evening glass of prosecco with the locals, might not be the perfect choice, but if you want to relax and switch off your mind THIS is the perfect place. Nice pool, good gym, plenty of space. Very helpful local staff though it will help if you have at least some basic knowledge of Italian. I was able to get some recommendation to local restaurants. Go to Montone (about 15kms away) for l'antica osteria. "
Date: September 2014
Name: Jennifer Lush
Country: Australia
Rate:
“Dear Rachele, we are now back in Australia after having a wonderful time in Italy. The first thing I want to do is to thank you for all the help you gave us when we were making the booking and afterwards. I really appreciated your patient, prompt and always helpful replies to my questions. Would you please also thank Chiara for her help when I lost the house information sheet. I would have no hesitation in recommending your agency.
I had expected that Arcelle would turn out to be not as good as it looked on your website. In fact it was better. The rooms and the beds were bigger and lighter than I had expected. Although I think you describe the beds as Queen size, by Australian standards they were king size. It was very pleasant to have insect screens on the windows which could then be kept open. The kitchen was quite adequate and there was a generous supply of crockery, cutlery and glassware. The bedrooms were very comfortable and had plenty of storage. The bathrooms were a good size and contained everything required. The house was very clean and the grounds well maintained. Most of the time we ate outside in the shaded eating area from which you have a beautiful view of the Niccone valley. There were plenty of outdoor chairs in the garden and around the pool which also was well maintained and clean.
We thought that Arcelle was in a great position. It sits on a rise by itself and there is almost no sound at all at night. The unsealed road leading to the house is a little rough in parts but no more than you would expect of such a road. There are any number of interesting excursions you can make within an hour’s drive and plenty within half an hour’s drive. There is a wide range of restaurants nearby. I would include in your recommendations Ristorante Castagna in Preggio. I noticed only at the end of our holiday that there is a walking track not far away. There is a sign post to it near Niccone and another on the road to Lake Trasimeno. It would be useful to include some information about that in your Villa book. We walked around the unsealed roads which was pleasant but it would be useful to have at least a sketch map of the roads so that one could plan a circuit walk. Roberta who shopped, cooked once, and cleaned was very helpful and efficient.
I had only a few very minor criticisms of the house. The television had many channels but basically none in English as far as I could make out. A list of channels and their numbers might help. The bottom rack of the dishwasher has lost one of its rollers and is a bit difficult to pull out and some English instructions about the clothes washer would help. It has a trick which is that the red on light must go off before you can start a new cycle (or something like that). The lounge in the guestroom could be replaced with something a bit more comfortable and there was no hairdryer in the guesthouse bathroom. I think our friend said that there was no electric outlet beside the mirror in the guest house bathroom. The instructions on getting to the house could be improved. Eg. instead of saying drive through Umbertide it would be more helpful to say take the road to Lake Trasimeno at the intersection on the edge of the historic Umbertide city. It would be possible to give better instructions once you get to the white road (there are a number of side roads or driveways going off it) and I think there was no sign at all on the driveway to Arcelle. All of these things were easily overcome and did not detract from the pleasure of being in such a beautiful spot.
It may be useful for you to know that we ended up taking the bus from Fiumicino airport to Perugia. The train involves changing trains at least once. We actually had to change buses twice but that just involved one bus pulling up beside our bus on the side of the road and the passengers transferring themselves and their luggage to the new bus. I don’t know if that happens all the time. We hired a car from Perugia, thus avoiding navigating in and out of Rome.
I am happy for you to use any of this information on your website."
Date: August 2014
Name: Damian Bird
Country: South Africa
Rate:
"We had a fantastic time at the Villa. No negative comments at all from me except next time please can you make sure the weather is better! :)"
Date: July 2014
Name: Marc Custers
Country: Holland
Rate:
"Perhaps a little late, but be assured that we had a wonderful time again in Italy. Both villas (La Sommità Cottage and Arcelle) were great and the owners/caretakers were very kind and helpful. It was our second year in Arcelle but we are already considering going back next year. The scenery is simply amazing, the food is the best and the people are lovely."
Date: June 2014
Name: Elisabeth Armstrong
Country: UK
Rate:
"We had a lovely holiday and Luca was very welcoming and helpful upon our arrival. We loved the location and space at Arcelle. Especially loved the views and the outside dining area and garden. We will certainly be booking through Home in Italy again, this is our second year with you and we have been very pleased with each property."
air conditioning A/C
